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Podcast- The Secret to Maximizing Virtualization ROI in the Dynamic Data Center by Akorri November 03, 2009 - (Free Research) This podcast details a strategy to optimize your virtualized infrastructure performance. Get answers on how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

The Secret to Maximizing Virtualization ROI in the Dynamic Data Center by Akorri November 03, 2009 - (Free Research) This webcast details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation January 26, 2009 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Hyperion Performance Scorecard by Oracle Corporation December 01, 2008 - (Free Research) To regularly monitor and measure performance, senior managers require a link between their company’s strategic and operational plans. Oracle Hyperion Performance Scorecard can help you define a methodology-neutral strategy and measure performance against goals, monitor progress on a regular basis, and communicate across your entire enterprise. (DATA SHEET) VIEW ABSTRACT | GO TO

Microsoft Exchange Server 2007: Performance on VMware vSphere™ 4 by Global Knowledge September 21, 2009 - (Free Research) Increased adoption of VMware infrastructure and continued performance advances in hardware and software have driven the virtualization of Microsoft Exchange. This paper will detail experiments that demonstrate the efficient performance and scalability of Exchange when running inside a virtual machine on a VMware vSphere™ 4 environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Top 5 Challenges in Processing Customer Orders And How To Solve Them by Esker Inc. July 10, 2009 - (Free Research) This webcast details the top five challenges in processing customer orders and gives practical expert advice on how to solve them. Host Greg Collins also gives an actual industry example and sets some key performance indicators for success. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Drive Real-World Business Processes with Microsoft Dynamics CRM by Microsoft September 09, 2009 - (Free Research) Watch this webcast to learn how Microsoft Dynamics CRM can help you develop and strengthen profitable customer relationships. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Optimizing the Order-to-Cash Process: Managing Documents throughout the Process by Dolphin Corporation October 21, 2009 - (Free Research) This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tips from the Trade – Competing on Web Analytics by SAS Institute Inc. August 20, 2009 - (Free Research) The online channel has been one of the more successful areas of business during these economic times, but most businesses are still behind when it comes to web analytics. Watch this webcast to also learn the overall best practices and the future needs within online analytics. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Drive Business Processes: Achieving the "Last Mile" of Business Productivity by Microsoft March 01, 2007 - (Free Research) Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Path toward Pervasive Business Intelligence at Ferrari North America by Tableau Software December 2008 - (Free Research) Organizations in all industries and of all sizes are turning to business intelligence (BI) and data warehousing (DW) technologies and services to either automate or support decision-making processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Entraction Uses Device Reputation to Carry Out "Zero Tolerance" for Fraud by iovation, Inc. June 2009 - (Free Research) Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Manufacturing BPM with APRISO by Apriso Corporation February 2009 - (Free Research) This paper explains what BPM is, why you need it, what it brings to an OES and how Apriso's FlexNet is different from competitors who are beginning to talk the BPM talk without delivering the goods. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Consolidating Network Security Functionalities in Large Enterprises by Fortinet, Inc. / Alternative Technology Group of Arrow ECS April 2009 - (Free Research) Read this case study to learn how the Fortinet solution has successfully aided the Laguna Development Corporation in consolidating network security functionalities. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Five IT Trends that Reduce Cost AND Improve Web Performance by Gomez August 2009 - (Free Research) Hear from Forrester Research experts to learn about 5 key business and technology trends that are enabling companies to reduce costs AND ensure web application performance. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The High Performance DBA: Optimizing Databases for High Performance by Embarcadero Technologies, Inc. September 2009 - (Free Research) DBA's have always been faced with the difficult task of maintaining a successful database environment, but recently new trends have come along to further challenge them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Developing a mission-critical hardware strategy for your SAP environment by Hewlett-Packard Company October 2009 - (Free Research) How can you develop the optimal hardware strategy for maximum performance of your SAP environment? This eBook includes tips and insight from server, storage, virtualization and SAP software pros that will help you get the most out of your SAP enterprise software. (EBOOK) VIEW ABSTRACT | GO TO

Increase Application Performance Up To 5X With Adaptec MaxIQ™ SSD Cache Performance Solution by Adaptec, Inc. October 2009 - (Free Research) Today’s data centers and cloud computing environments require increased I/O performance to support large-scale applications such as databases, web servers, e-commerce applications, file servers, and email. This whitepaper focuses on the performance benefits of using the Adaptec MaxIQ™ SSD Cache Performance Solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Key Virtualization Management Challenges - and How to Overcome Them by Hewlett-Packard Company March 2009 - (Free Research) Virtualization introduces fundamental changes to IT, and adds significant management challenges. Read this informative white paper written by Enterprise Management Associates to learn what these challenges are as well as some of the solutions and strategies used to deal with them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Quality Lifecycle: Security, Functional and Performance Testing by Hewlett-Packard Company December 2007 - (Free Research) HP QAInspect delivers automated security information that QA professionals and software testers can access at any point in the application development process to identify and remediate potential security defects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Path Aware Performance Management for HP EVA and XP Array by Avnet, HP and Partners July 2009 - (Free Research) This paper will address how current performance management challenges can be resolved through HP Storage Essentials Performance Edition (HP SEPE) software. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Performance Management Applications Overview by Oracle Corporation December 2008 - (Free Research) Hyperion performance management applications deliver a wide range of Business benefits as well as IT benefits; this overview outlines key benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SpotLight on Active Directory- Diagnostic Tool for Troubleshooting in AD Environments by ScriptLogic Corporation April 2009 - (Free Research) How can you tell if your domain controller is experiencing problems with replication or performance? How do you identify resource bottlenecks? We can help. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Managing Performance Through the Web Application Delivery Chain - IDC by Gomez October 2009 - (Free Research) In this paper Gomez poses several questions to Tim Grieser, vice president of IDC's Enterprise System Management Software program, on behalf of Gomez's customers. Read on to learn the answers to some of the most important questions regarding web-based applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Spotlight On Messaging - Optimize Exchange Performance by ScriptLogic Corporation April 2009 - (Free Research) Do you have an accurate picture of your messaging environment? Do you have a comprehensive view across multiple messaging platforms? Now you can. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

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